Monitoring & Logs

SmileGeni provides enterprise-grade monitoring through AWS CloudWatch integration. Each tenant receives dedicated audit logs and performance dashboards for full observability over API usage.

Web Dashboard

Looking for real-time usage metrics and processing history? Visit the Dashboard page for information about the built-in web portal dashboard.

AWS CloudWatch Integration

Each tenant is provisioned with access to AWS CloudWatch for detailed audit logging and monitoring. This provides enterprise-grade observability for your API usage.

Getting Started

1

Sign In to AWS Console

Use the AWS Console URL and IAM credentials provided by your account manager. You will be prompted to change your password on first login.

2

Select the Correct Region

Ensure you are in the correct AWS region as specified in your onboarding information. Data and logs are region-specific.

3

Navigate to CloudWatch

Open the CloudWatch service and go to Log Groups to view audit logs, or Dashboards to access your tenant-specific monitoring dashboard.

Credentials Security

Your AWS IAM credentials provide access to your tenant's monitoring data. Store them securely and do not share them. Change the temporary password immediately on first login.

Audit Logs

Audit logs record all API interactions for your tenant. Each log entry includes:

Timestamp of each API call
API key used for authentication
Request parameters and status codes
Processing duration and performance

Tenant Dashboard

Your CloudWatch dashboard provides a visual overview of your API usage with customizable time ranges. The dashboard displays:

  • Request volume over time
  • Response time percentiles
  • Error rates and status code distribution
  • Processing throughput metrics
Data Retention

CloudWatch log data is retained according to your tenant configuration. Contact support if you need to adjust retention policies or export historical data.

Best Practices

  • Set up alerts: Configure CloudWatch alarms for error rate thresholds or unusual usage patterns.
  • Monitor regularly: Check the web portal dashboard regularly to track usage against your plan limits.
  • Log correlation: Use the request timestamps to correlate API calls with your application logs.
  • Export data: CloudWatch logs can be exported to S3 for long-term retention and analysis.